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Advanced level training

Inclusive Performance Management

Learn how to apply an inclusive and equitable approach to performance management that strengthens fairness, development, and organizational effectiveness.

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Learning Objectives

Explore how unconscious bias, systemic barriers, and identity-based differences can shape performance evaluations, feedback quality, and access to opportunities. Drawing on current data and real-world examples, leaders will gain insight into how inequities show up in both performance conversations and broader organizational practices. Building on these insights, leaders will develop practical strategies to deliver clear, consistent, and development-focused feedback, while also identifying opportunities to influence systems, processes, and expectations that drive more equitable outcomes.

Foundations of Inclusive & Equitable Performance Management

  • Build a shared understanding of inclusion and equity in performance management and why both individual behaviour and system-level change are required.
  • Explore how identity and systemic barriers influence employee outcomes and experiences.

Understanding Bias and Lived Experience in Performance

  • Examine how bias and inequities show up in feedback, evaluations, and development opportunities.
  • Review common patterns across dimensions of diversity and their impact on fairness, engagement, and progression.

Inclusive Performance Conversations

  • Learn practical strategies to deliver clear, balanced, and development-focused feedback.
  • Develop skills to adapt communication styles, reduce bias in evaluations, and create feedback environments that support both psychological safety and accountability.

Driving Equitable Systems and Practices

  • Explore how leaders can influence performance management systems, including expectations, processes, and access to development opportunities.
  • Learn approaches to increase transparency, consistency, and equity across teams and the organization.
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What Participants Are Saying

"These sessions illuminated the history of racism in the land now known as Canada . One of many important discussions was on the intersection of racism and other identity dimensions. "
Chief Inclusion OfficerCanadian Media Company
"The instructors were knowledgeable and engaging, I had an exceptional experience sharing and learning with others in the programs. These certificates give you hands-on knowledge that you can use in your everyday life to advocate and advance EDI work. I have learned so much over the last several months that I will actively use to engage with others."
Academic OfficerCanadian University
" I have found the quality of the programs to be top notch and the facilitators to be very knowledgeable. My own knowledge has increased substantially and I look forward to participating in more programs in the future."
Manager of Change and Organizational DevelopmentGovernment Safety Regulator
"The training I am doing is enabling me to develop an E&I program for our Ecosystem of companies that is built on current evidence and best practices"
Director of PeopleSkincare Company

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