Coast Mental Health is a non-profit organization in the healthcare sector, represented by three unions for its employees. Coast Mental Health is committed to providing comprehensive mental health services and support to the community, with a focus on fostering a culture of inclusivity and belonging.
New onboarding process
Launched in 2023, the implementation of a new onboarding process represents a pivotal step forward in Coast Mental Health’s commitment to Diversity, Equity, and Inclusion (DEI) standards within the organization. By prioritizing inclusivity and engagement throughout the onboarding journey, the organization ensures that every new staff member feels valued, respected, and empowered from day one.
Program components
The new onboarding program not only focuses on meeting key safety and training standards but also emphasizes the importance of fostering a culture of belonging. Comprehensive support and resources tailored to individual needs are provided, creating an environment where diversity is celebrated, and everyone’s voice is heard. This approach underscores the organization’s dedication to creating a welcoming and inclusive workplace.
Tangible outcomes & employee feedback
Impact on talent retention & engagement
The success of this initiative is reflected in tangible metrics, notably a significant reduction in turnover rates. This outcome demonstrates the effectiveness of the approach, highlighting that when employees feel included and supported, they are more likely to stay and thrive within the organization. Increased talent retention and higher inclusion and engagement scores among employees further affirm the program’s positive impact.
Employee satisfaction
The onboarding program has received an outstanding approval rating, with an impressive 85% of employees expressing satisfaction with the process. This achievement reflects the collective agreement among the workforce that the program is highly effective in preparing them to tackle the challenges of their roles. Both new hires and seasoned staff have voiced their confidence in the program, stating that they feel well-equipped and empowered to navigate their responsibilities with competence and assurance.
Positive feedback
The overwhelmingly positive feedback underscores the program’s success in fostering a supportive and engaging onboarding experience. The program meets the needs of a diverse workforce and instills a sense of readiness and confidence among employees as they embark on their journey with Coast Mental Health.
Conclusion
Coast Mental Health’s new onboarding process is a testament to the organization’s commitment to DEI and employee well-being. By providing a comprehensive and inclusive onboarding experience, Coast Mental Health not only enhances employee satisfaction and retention but also fosters a culture of belonging and support. This initiative highlights the organization’s dedication to creating a workplace where diversity is celebrated, and every employee feels valued and empowered.
