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Fundamental level training

Culture & Collaboration: How to Build High-Trust High Performing Teams

How each of us can benefit from more inclusive and engaged workplace, by understanding how inclusion and belonging contribute to high-trust, and increased performance.

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Learning Objectives

Great teams don’t happen by accident, they are built through everyday behaviours that create trust, connection, and shared purpose. This workshop gives Level 1 managers and employees simple, practical skills for shaping a positive team culture. Participants will learn how small actions, like how we listen, how we communicate, and how we include others, directly influence performance and experience.

Defining Key Concepts

  • What is belonging, and what is a good model to understand? (Seen, Connected, Supported, Proud)
  • What is Inclusion and how do we create an inclusive environment at work? (Five Inclusion Metrics)

Build Belonging Through Inclusive, Everyday Behaviours

  • Belonging grows through consistent small actions. In this module, participants explore how inclusive habits like balanced airtime, checking in with teammates, being curious, and acknowledging contributions strengthen team connection and reduce friction.

The Business Case

  • Research from Google’s Project Aristotle will be explored to demonstrate the benefits of creating a culture of belonging, inclusion and psychological safety.

Everyday Inclusion & Belonging

  • Participants will apply inclusive behaviours to increase belonging in everyday work.
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What Participants Are Saying

"These sessions illuminated the history of racism in the land now known as Canada . One of many important discussions was on the intersection of racism and other identity dimensions. "
Chief Inclusion OfficerCanadian Media Company
"The instructors were knowledgeable and engaging, I had an exceptional experience sharing and learning with others in the programs. These certificates give you hands-on knowledge that you can use in your everyday life to advocate and advance EDI work. I have learned so much over the last several months that I will actively use to engage with others."
Academic OfficerCanadian University
" I have found the quality of the programs to be top notch and the facilitators to be very knowledgeable. My own knowledge has increased substantially and I look forward to participating in more programs in the future."
Manager of Change and Organizational DevelopmentGovernment Safety Regulator
"The training I am doing is enabling me to develop an E&I program for our Ecosystem of companies that is built on current evidence and best practices"
Director of PeopleSkincare Company

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