Moneris is Canada’s largest provider of innovative solutions for mobile, online, and in-store payments, processing more than one in three transactions. Serving businesses of every size and industry, Moneris offers hardware, software, and solutions to help transform the way businesses grow and operate, in payments and beyond.
Employee spotlight program
The Moneris Mosaic is an employee spotlight program celebrating the stories of the people who make Moneris truly special. Like a beautiful mosaic, this program brings together a variety of unique and colorful stories, creating one inspiring image of the Moneris team.
Criteria for highlighting stories
The Mosaic program highlights stories of talented Moneris team members who meet various criteria, such as:
- Identifying as part of marginalized communities
- Actively participating in Moneris’ Employee Inclusion Groups (Moneris’ version of ERGs)
- Contributing to innovative and strategically significant enterprise projects
- Having unique career stories and/or non-traditional career journeys
- Working in a focal business area
- Program Genesis and Implementation
This project emerged from a design thinking workshop aimed at making the recruitment experience more inclusive and attracting more diverse talent to the organization. When the Talent Acquisition team and DEI team collaborated on this project, storytelling was identified as a powerful tool to humanize the employer brand, celebrate talented individuals within the organization, and amplify the program’s impact for internal and external audiences.
Increased community and belonging
The impact of the program has been outstanding, winning an HR Innovation Award in December 2023 (internal recognition program). Initially piloted with the Employee Inclusion Groups, the program’s success led to an enterprise-wide launch with plans for continued implementation.
Since the launch of the Girls in STEM program, the following positive outcomes have been observed:
- Increased sense of community and belonging
- Increased appreciation of differences and personal stories
- Enhanced connections between team members
- Greater visibility and engagement around Employee Inclusion Groups
- Improved visibility of employee stories to executives, fostering meaningful connections
- Expanded network connections and mentorship opportunities for team members
- Enhanced Engagement Metrics
Feedback from participants has been overwhelmingly positive:
- 100% representation of Employee Inclusion Groups
- 96% average rating on the positive experience with the nomination process
- 100% satisfaction rate on how their story was shared
- 100% clarity and helpfulness of provided instructions
Conclusion
The Moneris Mosaic program exemplifies Moneris’ commitment to fostering an inclusive environment and celebrating the diverse stories of its team members. Through this initiative, Moneris not only enhances internal culture and engagement but also strengthens its employer brand and attracts diverse talent to the organization.
