2023 Impact Award Winner, RingCentral: Promoting Diversity in the Tech Industry

RingCentral, a public company with approximately 4,000 employees, is a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions. By powering every conversation and workflow, RingCentral aims to create smarter teamwork and a more connected world.

Addressing industry challenges

The tech industry often suffers from a lack of diversity, leaving underrepresented minorities behind and preventing businesses from benefiting from untapped talent. In response, RingCentral’s Diversity Team, in collaboration with the Black Employees at RingCentral (BE@R) Employee Resource Group (ERG), launched the Transition N2 Tech Fellowship. This 4-month fellowship program helps underrepresented minorities jumpstart their tech careers by removing gatekeepers and providing hands-on experience and mentorship. The program is designed to offer alternative entry points for individuals who may or may not have tech experience, may or may not have attended or completed college, or are already in the workforce with a solid work ethic but no industry experience. By taking a more directed approach toward underserved applicants, RingCentral expands its talent pool and creates new opportunities for others.

Transition N2 Tech Fellowship

The Transition N2 Tech Fellowship program has shown significant positive outcomes, including:

  • 85% conversion rate: This high rate indicates the program’s effectiveness in transitioning fellows into full-time roles.
  • 100% satisfaction rate: Both participants and hiring managers have expressed complete satisfaction with the program.
  • Performance and productivity: Hiring managers have noted that all fellows performed at the same or greater ability than those found through traditional methods, saving them over 10 hours of work per week.
  • Increased talent retention and inclusion

The program has led to increased talent retention, higher inclusion and engagement scores among employees, and improved productivity. By providing equal pathways to success, RingCentral demonstrates its dedication to creating a diverse and inclusive workforce.

Testimonials and recognition

Participants and hiring managers have praised the program for its impact and effectiveness. The program’s success reflects RingCentral’s commitment to fostering diversity and inclusion within the tech industry, providing meaningful opportunities for underrepresented minorities, and enhancing the overall workplace environment.

Conclusion

RingCentral’s Transition N2 Tech Fellowship exemplifies the company’s commitment to addressing diversity challenges in the tech industry. By providing hands-on experience, mentorship, and alternative entry points for underrepresented minorities, RingCentral is not only expanding its talent pool but also setting a precedent for other companies to follow. The program’s success highlights the importance of inclusive hiring practices and the benefits of a diverse workforce, paving the way for a more equitable and innovative tech industry.

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