Cultural Competence Assessment

Intercultural Development Inventory®

Based on the Developmental Model of Intercultural Sensitivity by Dr. Milton Bennett, the IDI® measures an individual or group’s level of intercultural sensitivity along the Intercultural Development Continuum®.

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Cultural Competence Assessment

What is cultural competence?

The Intercultural Development Continuum® theorizes that individuals progress through phases of development in their understanding of the complexity of cultural similarities and differences. Each position in the continuum represents an increasingly complex understanding of cultural differences, allowing increasingly sophisticated and engaging experiences with people of other cultures.

Understanding

Cultural competence includes understanding, appreciating, and effectively interacting with people from different cultures, backgrounds, and experiences. It involves developing knowledge and skills to effectively navigate cultural differences and communicate with people from diverse backgrounds. 

Self-awareness

To be culturally competent requires awareness of one's own cultural biases and assumptions, and understanding how they may influence interpersonal interactions. One must also be willing to learn about and show respect towards different cultural norms and practices and adapt their behaviour accordingly.

A key skillset

Cultural competence is increasingly recognized as a key skill in a globalized and diverse world. It is important for promoting equity and inclusion, reducing discrimination and bias, and improving outcomes for individuals and communities – particularly in healthcare, education, social work, and business where intercultural interactions are common.

Culture competence makes an impact

Why use the IDI®

The IDI has been subjected to rigorous statistical testing.
It is arguably the most thorough and reliable analysis of its kind and has been lauded by most subject experts. 

Measure progress

The IDI allows you to see an individual’s or group’s progression along a continuum of cross-cultural competence. It measures both mindset and skillset. 

Take action

The IDI facilitates cooperative conversations and actions toward growth and development rather than judgment and resistance. 

Plus, your results are actionable. For each individual who completes the assessment, the IDI creates a customized Intercultural Development Plan (IDP) that guides the person through activities and self-reflections that develop intercultural competence. 

Take the first step

An IDI assessment is the first step on the intercultural competence development journey, an extremely useful tool in determining the developmental activities targeted to the specific needs and developmental level of each individual completing the assessment. 

Leading with Cultural Competence

The value of IDI for leaders

Leaders who understand cultural competence are better equipped to promote diversity, equity, and inclusion, communicate effectively, attract top talent, drive innovation, and succeed in a globalized world.

Diversity & inclusion

Leaders who understand cultural competence foster more diverse and inclusive workplaces, where employees feel valued and supported regardless of their background.

Communication

Leaders who understand cultural competence communicate more effectively with employees, clients, and stakeholders from diverse cultural backgrounds, leading to better relationships and outcomes.

Talent acquisition

Leaders who prioritize cultural competence attract a more diverse pool of job candidates, increasing the talent and perspectives available to the organization.

Innovation

Leaders who understand cultural competence can leverage diverse perspectives to drive innovation and creativity in the organization.

Globalization

In an increasingly globalized business environment, cultural competence is essential for leaders to navigate and succeed in diverse markets and communities.

Expand your horizons

Start your cultural competence journey with an open mind. Schedule your IDI assessments today!

Cultural Competence Assessment

Guiding you from assessment to implementation

1

Complete IDI questionnaire
Each participant completes the 50-item questionnaire. This questionnaire is available in 17 languages.

2

Cultural competence training & group debrief

Group participants will attend a 1-hour debrief of the aggregated results, followed by a 2-hour instructor-led training workshops on the Introduction to Cultural Competence.

3

Individual Debrief

Each participant receives their profile report showing their IDI scores and a 6-month development plan tailored to their development level.
A 75-minute debrief/coaching session will then be scheduled between the participant and a qualified IDI Assessor.
 

4

Personalized coaching

Each participant will receive 1-hr monthly cultural competence coaching with an IDI Qualified Administrator. Receive guidance on your Intercultural Development Plan, additional resources, and the opportunity to discuss your insights and learning with your coach to deepen your intercultural understanding. Optional*

Consulting Services that accelerate DEI progress

Custom crisis communication toolkit
DEI strategy creation rooted in purpose & business outcomes
Guidance to help you plan your DEI content calendar
Policy & document review
Employment equity support
Focus groups on internal policies & practices
“At Hudson’s Bay, we believe that the diversity in our workforce makes us stronger and with our commitment to learning and growing, we can continue to break down barriers. Our partnership with Diversio will help us make improvements to better serve the diverse needs of all our Store Associates and our customers.”
Wayne Drummond
President | Hudson's Bay
30,000+ Employees

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Expand your horizons

Start your cultural competence journey with an open mind. Schedule your IDI assessments today!

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